IT Helpdesk/Service Manager
Right we here we have a truly unique opportunity for a proactive, experienced, forward thinking, energetic IT Helpdesk Manager.
You will be given the keys to the kingdom to align domestic and global service standards and procedures for a well-established market leading organization with an insatiable appetite for growth.
The majority of tools you need are available for you to utilize your skills, knowledge and experience to create and optimize an efficient customer centric, process driven helpdesk. You will be pioneering this and forging teams across the globe to work under one standard, to work together and at optimal operating levels. For the right person this is the dream job, reporting directly into the CIO, this defines the flat hierarchy, high impact working conditions that most companies of today strive for.
• Customer Centric
• Device Management
• International Scope and Knowledge
• Third Party Management
You will need to have enough general IT knowledge to understand how to optimize current teams and resources available to you, and start improving and aligning from day one.
How does this opportunity sound to you, if you like to stay in your comfort zone and keep things the same then this is not the role for you.
If these points resonate with you, please get in touch with me and we can go through deeper details, feel free to share an updated CV with me ahead of our conversation.
For more information please contact:
Consultant: Ewan Adair
Telephone: +49 (0) 8926204632
Office: Energize Group, Landsberger Str. 155, 80687 München, Deutschland